Customer Support

Contact Customer Support at any time

TradaCasino support is a team of well-trained specialists able to help you with any query you may have. Let us know if you have any questions or concerns about gameplay, cash in or cash out, bonuses or any other related issues. We will supply you with detailed information.

Please contact us by selecting one of the following options:

Live Chat

Click here to contact us via live chat

  • Live chat is available from 9am - 11pm (UK Time) every day of the week.


Email us at

By Post

If you prefer to write to us, our address is:

TradaGames (Isle of Man) Limited, Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ


When gambling at any online casino, you might experience some issues. If you are experiencing any issues with TradaCasino regarding Payment, Bonuses, Software, Deposit, Accounts or other, our highly trained customer service team will do their utmost to resolve it for you via live chat or If you feel that your issue has not been resolved to your satisfaction, we have a dedicated Complaints Page. As always we promise to respond to your query within 24 hours, 7 days a week.

In addition, you can file a complaint with an independent regulatory body, such as AskGamblers. or by filing a PAB with Casinomeister . As always, we guarantee full cooperation and transparency with the relevant regulatory body.

Ask a Question

Complete the form below to submit your query to our support team

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